Optimal customer contact. Who do you turn too when the challengers are exceptionally urgent and the risks gigantic? When every contact counts?
Meet RIFF. Not your average customer care center. Not your average helpdesk. But thé special forces for complex customer service. For over 30 years, driven specialists in creative, unique yet practical solutions. In évery challenging situation. From calamity too crisis. From recalls too disasters.
At RIFF premium customer service is key. By thinking in personal rather than in processes and in frames over scripts. This way they master every situation where the pressure rises with respect of the human aspect.
Whatever the level of complexity is RIFF can always dive in, take over, answer, explain, take care, solve and when needed quickly scale up.